Any project manager worth their salt knows, but it seems that the British Government didn’t know monitoring to ensure that progress is actually happening is part of the managers job. It seems that some folks in Whitehall blindly accepted assurances that security staffers were “already employed and trained”. Sadly days before the games commenced it transpired that the real number of people engaged was far less than reported and the government stepped in.
If you manage a project, whether its the 2012 Olympics, or any project, assurances are simply not good enough. For construction project, visit the site, check site progress, and the materials delivered. If its service contract, dont accept verbal reporting, obtain documentary evidence of progress, there are plenty of options available look at invoices, timesheets, contracts, applications, payments, to monitor delivery – it’s not rocket science.